Faculty of Engineering

ISO Certificate

https://encrypted-tbn2.gstatic.com/images?q=tbn:ANd9GcSPUB6aZUozXu9VWr0WMK3m7k76nPGrmYrSQWFeNLux-68jRhAN ISO is the International Organization for Standards, which uses the alternative order of acronym to accommodate for multiple translations and emphasis on the Greek word ‘isos’ (meaning ‘equal’).  Now based in Geneva, Switzerland, ISO started its operations in London, in 1947, with the aim of facilitating “the international coordination and unification of industrial standards”. With members from 165 countries and 3,368 technical bodies to take care of its 19,500 standards development, the organization is a non-governmental standard-setting body which gives world-class specifications for products, services, and systems to ensure quality, safety and efficiency.

 

ISO 9001:2008 is a general international standard for quality management, which sets out the requirements of a quality management system. It contains standards for the performance of coordinated activities to direct and control an organization with regard to quality. ISO standards are based on the criteria of eight basic concepts through which the managing institution can ensure the quality of its inputs, processes and outputs effectively. All across the world, ISO 9001 certified institutions are subject to periodic monitoring by the donors in order to ensure continuity of adherence to the standards and specification processes, and to guarantee continuous development and improvement in the organization.

 

Donor for ISO certification

 

http://engineering.kau.edu.sa/Images/135/ISO.jpgDonor BVQi Inc. is a British company with French origins. It is one of the largest international companies specialized in the accreditation and inspection for various technological operating systems and was founded 180 years ago. It has the right to grant accreditation in more than 30 different areas including: quality, health, safety, environment, information security and social responsibility. BVQI, Inc. has branches in more than 140 countries, and offers general and specialized services in the areas of training, consulting and accreditation to nearly 55,000 clients around the world.

 

Obtaining the ISO

 

The Faculty of Engineering leadership at KAU realized that the application of requirements and overall quality standards is no longer a luxury, but a necessity imposed by the times and development of technical means in the planning, implementation and evaluation of performance. The Faculty of Engineering has formed an executive body of working professionals, headed by the Vice-Dean for Development, to act as an overall quality consultant group in order to enhance the college’s administrative work systems in accordance with the requirements of ISO 9001:2008. The consultant team prepared a quality management system which is one of the most important elements upon which the preparation of the external review and certification by the donor are based. This system contains a policy manual and the quality objectives of the college. It also includes work processes, models, graphic illustrations, the organizational structure, and job descriptions for the faculty administrative leadership.

The team completed the stages of the review/enhancement plan over two semesters in 2005 and 2006. Subsequently, the college achieved the ISO certificationon Monday, June 4, 2006. The Faculty of Engineering actively proceeds towards quality self-study, and employs the methods of organized action and continuous improvement needed to maintain this elite status, and to execute its administrative development goals.

 

KAU Engineering ISO Executive Team Achievements

 

1-

The policy of quality has been modified, printed, configured and posted in appropriate locations in offices and corridors of the college’s buildings.

2-

The system is available electronically (CD) and copies were distributed to all faculty sections, departments and units upon the withdrawal of the paper version.

3-

Preparation, designation and adoption of questionnaires to measure customer satisfaction (service users) in each of the units of Administrative Affairs, Finance and Salary departments have been prepared. These questionnaires were reviewed and revised several times for more accuracy and comprehensiveness in order to enable respondents to readily understand the questions and provide clear answers. These questionnaires were circulated in the above-mentioned units, and the results are expected to be collated and analyzed before the next external inspection.

4-

Questionnaires to measure customer satisfaction have been prepared in the Educational Affairs Unit and Training Unit after the two units merged. Creation and circulation of a questionnaire to measure customer satisfaction should also be completed in the remaining faculty units.

5-

Mechanisms have been identified to analyze and monitor the results of customer satisfaction questionnaires for all such questionnaires in all faculty units.

6-

A training course entitled "The Basics of the Quality Management System and Internal Auditor ISO 9001: 2000" was delivered in the month of 01/1429H, which was attended by 12 employees from the faculty and a trainee from the Office of the University President.

7-

A training course entitled: “Self-activation- Success Skills in Work and Life” was delivered in the month of 02/1429H, and it was attended by 20 trainees and the faculty staff.

8-

An English language training course was delivered for faculty employees during the period from 23/02/1429H. to 21/06/1429H. Up to 28 participants from the faculty staff attended this course

9-

A training course entitled "Maintenance of Scientific Equipment" is taking place and another course entitled "Discover Your Character" was scheduled after the external inspection.

10-

An understanding was reached with the Department of Electrical Engineering to hold a training course on computer literacy for faculty employees.

11-

A training file’ which includes the faculty training plan was designed. This starts with collecting the faculty training needs assessment and determining the external and internal training courses needed. The nature of training courses offered by the faculty should also be determined by the training needs and wishes of the participants attending these courses. After attending a particular training course the trainee should fill out an assessment form and his or her immediate supervisor should fill out the form of the trainee assessment within a month. Having a card file of training is important for each trainee to record the sessions he/she attended.

12-

The executive body of working professionals held 15 meetings to address the external inspection observations, follow-up on assignments, prepare for the training courses, and to discuss some of the proposals. The minutes of these meetings were sent to the Dean of the Faculty of Engineering. Note: The total number of meetings for the group amounts to 56 meetings to date.

13-

The provision of two suggestions and complaint boxes provided to the beneficiaries of the service was proposed to collect their opinions and suggestions so they can be taken into account while addressing the drawbacks that hinder workflow. These boxes are to be installed at the entrances, and should be opened more than once a week. The working group is responsible for the process of opening these boxes, looking for the proposals and complaints - if any, and presenting them to the concerned college authority for follow-up. Moreover, a model for suggestions and complaints should be placed next to each of the two boxes. The procedure commenced once the approval of the Dean had been obtained.

14-

Two workshops: The first public workshop was held on Saturday, 27/04/1429H, before the date of the external inspection was expected (in May of 2008). The workshop covered the definition of the requirements of ISO and the review of its new version. The second workshop took place after the external inspection mentioned above and it dealt with the concept of "Excellence".

 

KAU Engineering Quality Management Task Oversight and Completion

 

1-

Updating the procedures of the English Language Unit and entering the information into the system.

2-

Including the procedures of the Accreditation Unit and entering the information into the system.

3-

Evaluating the faculty administrative units and examining the achievements and the future development plan for each unit.

4-

Reviewing all quality records.

5-

Preparing the files of quality management representatives following the application of particles requirements system on the special files for the quality management representative.

6-

Preparing the agenda of internal inspection and distributing the tasks of the internal auditors.

7-

Analyzing the content of the internal inspection tables, reviewing the shortcomings of the various sectors of the faculty and making necessary adjustments.

8-

Following-up the achievement of the Deanship of the Faculty Objectives (Dean of the Faculty) and the Vice-Deans of the Faculty and preparing the necessary reports.

9-

Reviewing the quality manual.

10-

Distributing the Quality Manual (Version III) according to the standards of the quality system.

 

 

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Last Update 3/6/2015 6:43:34 PM